ARE YOU AN INTUITIVE DECISION-MAKER?

Answer these 19 Very Short, Very Quick Questions and find out!

Before You Begin …

Your answers to the following questions will reveal a great deal about your “intuitive” decision making habits and tendencies, but only if you comply with the following instructions:

1. Answer all 19 questions before checking any of your answers. If you check your answers before completing all the questions, you will have missed a wonderful opportunity to learn something about yourself; specifically how you “intuitively” tend to solve problems and make decisions.

2. None of the questions are trick questions, so don’t concern yourself with looking for the twist in wording or some hidden angle. Just write down your response as the answers come to you.

3. It shouldn’t take any more than twenty minutes or so to answer all 19 questions.

4. Have some fun with this exercise. If you follow the above guidelines I promise that you’ll find this to be an eye-opening experience that will help you to become a better decision-maker.

QUESTION #1

You’re driving along a country road when you notice your car is running low on fuel. Just then you notice two service stations advertising their price for gas.

Station A’s price is $1.00 per gallon; Station B’s price is $0.95 per gallon. Station A’s sign also announces ‘5 cents/gallon discount for cash! Station B’s sign announces “5 cents/gallon surcharge for credit cards.”

All other factors being equal (e.g., cleanliness of the stations, brand of gasoline carried, number of cars waiting), from which station would you purchase your gasoline?

o Station A

o Station B

o Doesn’t matter they’re both the same

QUESTION #2

This is Mary. She’s running for city council in your district. In the press and elsewhere she’s been described as :

Intelligent, industrious, creative, determined, aggressive, stubborn

On a scale from 1 to 10 (1 = not a chance, 10 = definitely), choose the number you would assign to the probability that you would vote for Mary.

Answer: 1  2  3  4  5  6  7  8  9  10

QUESTION #3

Linda is thirty-one years old, single, outspoken, and very bright. She majored in philosophy. As a student, she was deeply concerned with issues of discrimination and social justice and she actively participated in antinuclear demonstrations.

Which alternative is more probable? (circle your choice)

o Linda is involved in banking.

o Linda is involved in banking and is active in human rights and global-warming issues.

QUESTION #4

A town in California has two hospitals: one large and one small. Assuming there is an equal number of boys and girls born every year in the United States, which hospital is more likely to have close to 50 percent girls and 50 percent boys born on any given day? 

o    A. The large hospital

o    B. The small hospital

o    C. About the same (say, within 5 percent of each other)

 

QUESTION #5

You’re an oncologist. You have twelve patients whom you’ve diagnosed with inoperable lung cancer. Just when it seems that all hope is lost you are told about two new chemotherapies that are being tested on patients such as yours. You have to choose between one of the two chemotherapies with the results to be exactly as follows:

Therapy A – If you choose Chemotherapy A, you will save Mary, Betty, Greg and Paul.

Therapy B – If you choose Chemotherapy B, there is a one-third probability that all the patients will survive and a two-thirds probability that all twelve of your patients will die.

Based on the scientific infallibility of the results of the two therapies, which one would you choose?

o    Therapy A

o    Therapy B

QUESTION #6

For this question you’re not expected to know the exact answer, but rather just give a range that you’re completely confident will encompass the right answer. For example, if you were asked; “How many continents are on Earth?” and you’re not sure of the answer, but you think it’s around seven, all you have to do is come up with a range of numbers you’re confident will include the right answer. (i.e. the low estimate is 4 and the high estimate is 12.)

So here’s the question: “What is the length of the Amazon river in miles?”

Low estimate in miles ____________

High estimate in miles ____________

QUESTION #7

You’re in the market for a new luxury car when you notice that the Lexus dealer across the street is now offering no-haggle pricing. Since their salespeople are all salaried employees – no commissions – the sticker price is fixed and non-negotiable. After choosing the model, the colour and the options you desire, the sales representative says that she must be perfectly honest and tells you that due to a one-time glitch in the company’s paperwork, their other  Lexus dealership––the one across town––is selling the exact same car for $100 less at $79,800 rather than at $79,900. Would you buy the car from the dealership you’re already at or would you drive across town?

o Dealership you’re already at

o Dealership across town

QUESTION #8

On a hunch, do you think the population of Uzbekistan is greater or fewer than 3 million people? 

o Greater

o Fewer

What is your best guess of the number of people who live in Uzbekistan?

Answer: _______________________

QUESTION #9

Tom W. is one of ten prospective clients being interviewed by a recruiting firm. Three of the prospects are computer scientists and seven are lawyers. The following paragraph is a personality sketch of Tom W. written by one of his university professors:

Tom W. is of high intelligence, although lacking in true creativity. He has a need for order and clarity and for neat and tidy systems in which every detail finds its appropriate place. His writing is rather dull and mechanical, occasionally enlivened by somewhat corny puns and flashes of imagination of the sci-fi type. He has a strong drive for competence. He seems to have little feel and little sympathy for other people. Although he is somewhat self-centered, he nonetheless has a strong moral compass.

In your opinion, what is the probability that Tom W. is a computer scientist?

o A. 10 – 40 percent

o B. 40 – 60 percent

o C. 60 – 80 percent

o D. 80 – 100 percent

QUESTION #10

The firefighter was working near an escape route when the fire blew up and he was cut off and burned over, resulting in his death. The incident commander is not sure how the burn-over happened, but he agrees that either the escape route was negligently selected or the fire run was extraordinarily fast. Government safety inspectors conducted an investigation and determined that in firefighting:

(1) when escape routes are negligently selected, there is a 90 percent chance that they will fail to provide adequate escape time;

(2) when escape routes are safely selected, they fail to provide a safe route only 1 percent of the time;

(3) firefighters negligently select escape routes only 1 in 1,000 times.

Given these facts, how likely is it that the burn-over was due to the negligent selection of the escape route?

o A. 0 – 25 percent

o B. 26 – 50 percent

o C. 51 – 75 percent

o D. 76 – 100 percent

QUESTION #11

You’re about to move to a new city, and you have to ship an antique clock.

Scenario One

The clock has a great deal of sentimental value to you. Your grandparents gave it to you for your fifth birthday. You grew up with it. You learned how to read time from it. You have always loved it very much.

Scenario Two

The clock does not have much sentimental value to you. It was a gift from a remote relative on your fifth birthday. You didn’t like it very much then, and you still don’t have any special feeling for it now.

How much would you pay for an insurance policy in Scenario One that paid out $100 if the clock were lost in shipping? (write down the number of your choice)

$0, $5, $10, $15, $20, $25, $30, $35, $40, $45, $50

How much would you pay for an insurance policy in Scenario Two that paid out $100 if the clock were lost in shipping? (write down the number of your choice)

$0, $5, $10, $15, $20, $25, $30, $35, $40, $45, $50

QUESTION #12

Mary is among 100 professionals being interviewed. Seventy are lawyers and thirty are engineers. Based on the information given, what is the probability that Mary is a lawyer?

Answer:    _____ %

QUESTION #13

A bat and ball cost $1.10 in total. The bat costs $1 more than the ball. How much does the ball cost?

Answer: _______________

QUESTION #14

Jack is looking at Anne, but Anne is looking at George. Jack is married but George is not. Is a married person looking at an unmarried person?

o   Yes

o   No

o   Cannot be determined

QUESTION #15

Your radio wakes you up to a gloriously sunny day, but you soon learn that the day will be anything but sunny as “Station A” announces their day’s forecast:

Station A: By mid-morning the sky will become completely overcast with a 70 percent chance of severe thunderstorms for most of the afternoon.

That’s particularly bad news because you’re hosting your family’s annual picnic this afternoon. You quickly flip the radio dial to “Station B” and you hear a slightly different forecast:

Station B: Today’s temperature will be in the low 80s with heavily overcast skies for most of the afternoon with zero percent chance of rain.

Always the optimist, you count on Station B’s forecast and go ahead with your picnic as planned, which is lucky you did because it never did rain … not a single drop. Based on the two forecasts which of the following statements is most accurate:

o    A. Station A’s forecast was wrong and Station B’s forecast was right.

o    B. Both Station A and Station B’s forecasts were right.

o    C. Neither Station A nor Station B was wrong.

QUESTION #16

This is Hilda. She’s running for city council in your district. In the press and elsewhere she’s been described as;

stubborn, aggressive, determined, creative, industrious, intelligent

On a scale from 1 to 10 (1 = not a chance, 10 = definitely), choose the number you would assign to the probability that you would vote for Hilda.

Answer: 1  2  3  4  5  6  7  8  9  10

QUESTION #17

On a hunch, do you think the population of Switzerland is greater or fewer than 75 million people? (choose your answer)

o    Greater

o    Fewer

What is your best guess of the number of people who live in Switzerland?

Answer: _______________________

QUESTION #18

You’re a Captain in the Marines and you’ve just received orders to capture a heavily fortified enemy bunker. Your supreme commander has been studying various options, and he’s concluded that there are only two possible battle plans that will work. You must choose between one of the two battle plans with the results to be exactly as follows:

Battle Plan A – A 48-man platoon will storm the fortress in broad daylight and 32 of the 48 men will be killed.

Battle Plan B – A 48-man platoon will stage a surprise attack at midnight with a one-third probability that all the men will survive and a two-thirds probability that all 48 of the men will be killed.

Based on absolute verification that the exact results stated in Battle Plan A or Battle Plan B will occur, which plan would you initiate? 

o    Battle Plan A

o    Battle Plan B

QUESTION #19

You want to buy a car stereo and you notice that the audio store across the street is displaying the stereo you wish to buy for $199. Later that day you see an ad in the local paper that an audio store across town has the same model on sale for only $99. From which store would you buy your car stereo?

o    Store across the street

o    Store across town

... About the 19, Very Short, Very Quick Questions ...

The 19 questions that you have just answered were designed to highlight your intuitive problem-solving skills and to give you a first-hand demonstration of how vulnerable you “can” be to; cognitive biases, heuristics, and logical fallacies.

Obviously I don’t know your answers, but I’m guessing that you, like most people, will be somewhat surprised when you compare your answers to the answers given.

What these 19 questions illustrate is that all of us have inherent cognitive weaknesses––especially when it comes to rational, reflective thinking. Instant, responsive, lazy and intuitive thinking has been hardwired into our brains.

Our minds do not seem made to think and introspect; if they were, things would be easier for us today, but then we would not be here today – my counterfactual, introspective, and hard-thinking ancestors would have been eaten by a lion while his non-thinking but faster-reacting cousin would have run for cover. Consider that thinking is time-consuming and generally a great waste of energy, that our predecessors spent more than a hundred million years as non-thinking mammals and that in the blip of our history during which we have used our brain we have used it on subjects too peripheral to matter. Evidence shows that we do much less thinking than we believe  – except of course, when we think about it.

~ Nassim Nicholas Taleb, The Black Swan

In other words, our intuitive, instinctual thinking served us perfectly well through much of our evolutionary past, but it has obvious shortcomings in our modern world.

Oh, and one more thing: These 19 questions (and your answers) have nothing to do with your intelligence, education or IQ. Our brains are naturally lazy, so being a “cognitive miser” is a universal human characteristic.

The big takeaway from this exercise should be that intelligence does not immunize anyone from biases, lazy thinking and overconfidence. So when it comes to enhancing the skills of being a “good” decision-maker, everyone has something to learn.

Answers to the 19 Very Short, Very Quick Questions

As the creator of MindTrap® I’ve enjoyed writing many hundreds of mind-stretching conundrums and riddles, and invariably the ones people get wrong (or answer incorrectly to be more precise) are always the ones they enjoy the most. They usually draw a laugh and invariably they’ll learn something about the way they think. The thing about questions like this is that if you got them all right they wouldn’t be nearly as much fun, nor would you learn much about the way you think. I hope you see these questions as a wonderful way to learn a little more about the mysterious and endlessly fascinating you, and if you get a few of them “wrong” don’t worry about it everyone does, that’s what makes them fun.

QUESTION #1

You’re driving along a country road when you notice your car is running low on fuel. Just then you notice two service stations advertising their price for gas.

Station A’s price is $1.00 per gallon; Station B’s price is $0.95 per gallon. Station A’s sign also announces ‘5 cents/gallon discount for cash! Station B’s sign announces “5 cents/gallon surcharge for credit cards.”

All other factors being equal (e.g., cleanliness of the stations, brand of gasoline carried, number of cars waiting), from which station would you purchase your gasoline?

o Station A

o Station B

o Doesn’t matter they’re both the same

Answer:

Technically there’s no “right” or “wrong” answer, because both stations are offering the same price, but if you did choose Station A or Station B, ask yourself “Why?”

When described as a “cash discount,” the price at Station A may appear to be a bargain – since people assume that they are starting from a reference point of $1 a gallon and then saving or gaining a nickel.

In the case of Station B, however, people may feel they’re being penalized for not carrying cash or that they’re paying a surcharge for the privilege of using a credit card.

Many people erroneously exhibit a preference for Station A because of the effects of “framing”, even though the price is the same at either station whether paying by credit or cash.

QUESTION #2

This is Mary. She’s running for city council in your district. In the press and elsewhere she’s been described as :

Intelligent, industrious, creative, determined, aggressive, stubborn

On a scale from 1 to 10 (1 = not a chance, 10 = definitely), choose the number you would assign to the probability that you would vote for Mary.

Answer: 1  2  3  4  5  6  7  8  9  10

Answer:

There’s no “right” answer, however, check your response to this question with the response you gave in question #16. The six words used to describe Mary in this question and Hilda in question #16 are exactly the same only in reverse order. Theoretically, the number you choose should be the same … but often it isn’t because of the halo effect.

The halo effect is a tendency to like (or dislike) everything about a person – including things you have not observed. The halo effect plays a large role in shaping our view of people and situations. We will often like or dislike a politician because of his or her looks or mannerisms. We’re quite certain our favourite Hollywood stars are really nice people and the ones we don’t like are usually bad through and through.

In this particular question the halo effect (negative or positive) can happen for three reasons:

1. We just like the looks of one person more than the other.

2. The initial traits used to describe the person are given more weight than the later ones. Sequence matters because the halo effect increases the weight of the first impressions, sometimes to the point of completely discounting subsequent information.

3. The earlier traits tend to change the very meaning we give to the traits that appear later.

For example, “stubbornness” in an intelligent person is seen to be somewhat justified and may actually evoke respect, but “intelligence” in an envious and stubborn person can make him seem more dangerous.

QUESTION #3

Linda is thirty-one years old, single, outspoken, and very bright. She majored in philosophy. As a student, she was deeply concerned with issues of discrimination and social justice and she actively participated in antinuclear demonstrations.

Which alternative is more probable? (circle your choice)

o Linda is involved in banking.

o Linda is involved in banking and is active in human rights and global-warming issues.

Answer:

Linda is involved in banking … period.

The first option is the only logical answer to the question; “Which is more probable?”

The “Linda problem” was Daniel Kahneman and Amos Tversky’s (leading psychologists) most famous question, and it stirred a great deal of controversy … probably because almost everyone gets it wrong. In fact, in spite of knowing the logic of probability, 85 percent of the doctoral students in the decision-science program at Stanford Graduate School of Business – all of whom had taken several advanced courses in probability, statistics, and decision theory – chose option #2!

So here’s the thing: When a possible event is described in greater detail, in reality it can only lower its probability … as in the Linda question. However, as humans, we just love a good “coherent” story, so when we’re exposed to a richer, more detailed scenario, it becomes almost irresistible … even though it’s completely contrary to logic. The thing to remember is that in the absence of factual information, adding detail to scenarios makes them more persuasive but less likely to be true.

So if you chose option #2 (with Linda involved in human rights and so on), take heart, you’re not in bad company … you’re just remarkably human.

QUESTION #4

A town in California has two hospitals: one large and one small. Assuming there is an equal number of boys and girls born every year in the United States, which hospital is more likely to have close to 50 percent girls and 50 percent boys born on any given day? 

o    A. The large hospital

o    B. The small hospital

o    C. About the same (say, within 5 percent of each other)

Answer:

A. The large hospital.

The knee-jerk (System 1 – responsive mind) reaction of most people is to select C because we expect things to follow a proven pattern regardless of size. But size matters! A small sample size (i.e., the small hospital) will often contain extreme proportions, while a large sample size (i.e., the large hospital) will more likely reflect real-world distributions.

The heuristic (belief or rule of thumb) shown by this question can be used to understand some forms of prejudice – for example, if you’ve only be exposed to a very small number of people from a certain group, you’re more likely to have incorrect assumptions – and strong beliefs – about them based on the miniscule number of people you’ve personally observed. That is why so many studies and research papers are often irrelevant (or should be) because they’ve drawn their conclusions from a very small, very select sample size.

 

QUESTION #5

You’re an oncologist. You have twelve patients whom you’ve diagnosed with inoperable lung cancer. Just when it seems that all hope is lost you are told about two new chemotherapies that are being tested on patients such as yours. You have to choose between one of the two chemotherapies with the results to be exactly as follows:

Therapy A – If you choose Chemotherapy A, you will save Mary, Betty, Greg and Paul.

Therapy B – If you choose Chemotherapy B, there is a one-third probability that all the patients will survive and a two-thirds probability that all twelve of your patients will die.

Based on the scientific infallibility of the results of the two therapies, which one would you choose?

o    Therapy A

o    Therapy B

Answer:

There’s no “right” or “wrong” answer, however, compare your choice in this question to your choice in question #18.

Question #18

Battle Plan A – A 48-man platoon will storm the fortress in broad daylight and 32 of the 48 men will be killed.

Battle Plan B – A 48-man platoon will stage a surprise attack at midnight with a one-third probability that all the men will survive and a two-thirds probability that all 48 of the men will be killed.

In theory, your choices for question #5 and question #18 should be the same. In other words, if you chose Therapy A in question #5, then logically you should have chosen Battle Plan A in question #18, since they offer the same percentage results.

However, many people choose Therapy A in question #5 and Battle Plan B in question #18 because they like the way Therapy A is “framed” in question #5 and they dislike the way Battle Plan A is “framed” in question #18.

In general, a “framing effect” occurs when a given situation is described as either a positive or negative or as a gain or loss.

Being acutely aware of the framing effect is a cornerstone of a sound decision making process.

QUESTION #6

For this question you’re not expected to know the exact answer, but rather just give a range that you’re completely confident will encompass the right answer. For example, if you were asked; “How many continents are on Earth?” and you’re not sure of the answer, but you think it’s around seven, all you have to do is come up with a range of numbers you’re confident will include the right answer. (i.e. the low estimate is 4 and the high estimate is 12.)

So here’s the question: “What is the length of the Amazon river in miles?”

Low estimate in miles ____________

High estimate in miles ____________

Answer:

4,000 miles

Surprisingly, many people fail to cover the correct answer because they are afflicted with overconfidence. Think about it: If you got it wrong you admittedly had no idea of the correct answer, so why would you give such a narrow range?

One theory by psychologists is that the brain would rather pretend to know something than to admit it doesn’t in order to maintain the illusion that it knows more than it really does. Because of our excessive confidence in what we believe we know, we tend to rely on information that comes to mind and from that we’ll construct a story in which the estimate makes sense. This, of course, isn’t a knock on the human brain as much as a red flag to check your brain’s automatic response when it gives an answer that you’re not completely sure of.

This illusion of knowledge brings about a false sense of security that can lead to overconfidence in making decisions. Consider the implications in which major initiatives and investments often hinge on ranges of estimates. If managers underestimate the high end or overestimate the low end of a crucial variable, they may miss attractive opportunities or expose themselves to far greater risk than they realize. One can only imagine how much money has been wasted on development projects or ill-fated purchases because managers failed to accurately account for an adequate range in estimating. (1)

1. Hammond, J.S., Keeney, R. L., Raiffa, H., “The Hidden Traps in Decision Making,” Harvard Business Review, Sept-Oct, 1998, 47-58

QUESTION #7

You’re in the market for a new luxury car when you notice that the Lexus dealer across the street is now offering no-haggle pricing. Since their salespeople are all salaried employees – no commissions – the sticker price is fixed and non-negotiable. After choosing the model, the colour and the options you desire, the sales representative says that she must be perfectly honest and tells you that due to a one-time glitch in the company’s paperwork, their other  Lexus dealership – the one across town – is selling the exact same car for $100 less at $79,800 rather than at $79,900. Would you buy the car from the dealership you’re already at or would you drive across town?

o Dealership you’re already at

o Dealership across town

Answer:

There’s no “right” or “wrong” answer … unless it doesn’t line up with your answer in question #19 … because after all, one hundred dollars is one hundred dollars!

QUESTION #8

On a hunch, do you think the population of Uzbekistan is greater or fewer than 3 million people? 

o Greater

o Fewer

What is your best guess of the number of people who live in Uzbekistan?

Answer: _______________________

Answer:

29 million people.

If you didn’t know the answer don’t worry because after all, why should you?

However, with that being said, if you were an Econ (a mythical creature that can make calculations without emotion … think of Mr. Spock in Star Trek) whatever number you wrote here will be exactly the same as the number you wrote in question #17 (assuming you didn’t really know the population of Uzbekistan or Switzerland), because in both cases you were not given any information … what you were given instead was an “anchor,” which – in the world of facts, figures and decision making – was completely useless. Ideally, an anchor shouldn’t affect your answer … but being human it almost invariably does. So how far away was your answer from 29 million? Was it much lower? Did the suggested anchor of 3 million influence your guess?

We rely on anchoring for almost everything we do. We use it every day to predict the outcome of events, to estimate how much time something will take or how much money something will cost. When you need to choose between options, or estimate a value, you need something to go on. How much should you pay for a gym membership, how much should you pay for a flight to Europe and so on.

But here’s the thing: When someone is trying to sell you something, that salesperson is more than happy to provide you with an anchor of their choosing. And that’s a problem. Even when you know they’re doing it you can’t ignore it. If you don’t think this is the case then consider this; When was the last time you just had to buy that item at 75 percent off?

QUESTION #9

Tom W. is one of ten prospective clients being interviewed by a recruiting firm. Three of the prospects are computer scientists and seven are lawyers. The following paragraph is a personality sketch of Tom W. written by one of his university professors:

Tom W. is of high intelligence, although lacking in true creativity. He has a need for order and clarity and for neat and tidy systems in which every detail finds its appropriate place. His writing is rather dull and mechanical, occasionally enlivened by somewhat corny puns and flashes of imagination of the sci-fi type. He has a strong drive for competence. He seems to have little feel and little sympathy for other people. Although he is somewhat self-centered, he nonetheless has a strong moral compass.

In your opinion, what is the probability that Tom W. is a computer scientist?

o A. 10 – 40 percent

o B. 40 – 60 percent

o C. 60 – 80 percent

o D. 80 – 100 percent

Answer:

The correct answer is A – 10 – 40 percent.

If you answered anything but A (the correct response being precisely 30 percent), you’ve fallen victim to the representativeness heuristic, because there’s not a shred of useful evidence in the description of Tom W. to suggest it could be anything other than the base rate of 30 percent.

In the absence of any hard facts that actually tie Tom W. to the field of computer science, the only relevant information we have is the statistical base rate we’re given.

For all intents and purposes, this question follows the same format and logic as question #12 … so what was your answer to that question? Did you deduce your answer in question #12 from the base rate?

QUESTION #10

The firefighter was working near an escape route when the fire blew up and he was cut off and burned over, resulting in his death. The incident commander is not sure how the burn-over happened, but he agrees that either the escape route was negligently selected or the fire run was extraordinarily fast. Government safety inspectors conducted an investigation and determined that in firefighting:

(1) when escape routes are negligently selected, there is a 90 percent chance that they will fail to provide adequate escape time;

(2) when escape routes are safely selected, they fail to provide a safe route only 1 percent of the time;

(3) firefighters negligently select escape routes only 1 in 1,000 times.

Given these facts, how likely is it that the burn-over was due to the negligent selection of the escape route?

o A. 0 – 25 percent

o B. 26 – 50 percent

o C. 51 – 75 percent

o D. 76 – 100 percent

Answer:

The correct answer is A – 0 – 25 percent.

When presented with a problem like this one, most people over rely on the representativeness heuristic and commit the inverse fallacy. People tend to base their answer on the first piece of information and completely discount the remaining two points … specifically (firefighters negligently select escape routes only 1 in 1,000 times). In other words we assume the likelihood that the escape route was negligently selected is 90 percent or at least a high percentage. However, the actual probability that the escape route was negligently selected is only 8.3 percent. (1, 2)

As a result, the conditional probability that the burn-over was due to a negligent escape route equals .090% divided by 1.089% or 8.3%.

1. Johns, M., “What Was He Thinking? Beyond Bias to Decision Making and Judging,” Serious Accident Investigations Course, National Training Center, Phoenix, AZ, March 8, 2007

2. Guthrie, C., Rachlinski, J. J., Wistrich, A. J., “Inside the Judicial Mind,” Cornell Law Faculty Publications, 2001, 86: 777–830

QUESTION #11

You’re about to move to a new city, and you have to ship an antique clock.

Scenario One

The clock has a great deal of sentimental value to you. Your grandparents gave it to you for your fifth birthday. You grew up with it. You learned how to read time from it. You have always loved it very much.

Scenario Two

The clock does not have much sentimental value to you. It was a gift from a remote relative on your fifth birthday. You didn’t like it very much then, and you still don’t have any special feeling for it now.

How much would you pay for an insurance policy in Scenario One that paid out $100 if the clock were lost in shipping? (write down the number of your choice)

$0, $5, $10, $15, $20, $25, $30, $35, $40, $45, $50

How much would you pay for an insurance policy in Scenario Two that paid out $100 if the clock were lost in shipping? (write down the number of your choice)

$0, $5, $10, $15, $20, $25, $30, $35, $40, $45, $50

Answer:

There’s no “right” or “wrong” answer, but logically you should choose the same number in either scenario, but surprisingly (or not), that isn’t what most people do. In numerous tests using this type of scenario, most test subjects stated a willingness to pay more than twice as much for the insurance in Scenario One.

At first, this may sound rational  – why not pay extra to protect the more valuable object? – until you realize that the insurance doesn’t protect the clock, it just pays if the clock is lost … and pays exactly the same amount for either clock! Paying more insurance for an irreplaceable item – just because it has more sentimental value – is illogical.

The tendency to make poor decisions and ignore logic in favour of your gut feelings is an affect heuristic … you’re depending on your emotions to tell you if something is good or bad. (1)

      1. Hsee, C. K., Kunreuther, H. C., “The Affection Effect in Insurance Decisions,” Journal of Risk and Uncertainty, 2000, 20(2): 141–159

QUESTION #12

Mary is among 100 professionals being interviewed. Seventy are lawyers and thirty are engineers. Based on the information given, what is the probability that Mary is a lawyer?

Answer:    _____ %

Answer:

The correct answer is 70 percent.

Okay, that was easy since the only relevant information you had to go on was the base rate … just like in question #9 … right?!!

QUESTION #13

A bat and ball cost $1.10 in total. The bat costs $1 more than the ball. How much does the ball cost?

Answer: _______________

Answer:

The bat costs $1.05 and the ball costs 5 cents.

If you got this wrong you relied on your instinctive and intuitive System 1 (automatic non-conscious mind) to deliver the answer … and in this case your inherently lazy (conscious thinking) System 2 just couldn’t be bothered.

In Thinking, Fast and Slow, Daniel Kahneman writes:

Many thousands of university students have answered the bat-and-ball puzzle, and the results are shocking. More than 50% of students at Harvard, MIT, and Princeton gave the intuitive – incorrect – answer. The bat-and-ball problem was our first encounter with an observation that many people are overconfident and prone to place too much faith in their intuitions.

QUESTION #14

Jack is looking at Anne, but Anne is looking at George. Jack is married but George is not. Is a married person looking at an unmarried person?

o Yes

o No

o Cannot be determined

Answer:

The correct answer is “Yes.”

Most people choose the easiest answer that pops into mind  – “cannot be determined” –  because they quickly conclude that one needs to know the marital status of Anne in order to determine a “yes” or “no.”

But here’s what you should have reasoned:

If Anne is unmarried, then a married person (Jack) is looking at an unmarried person (Anne). If Anne is married, then a married person (Anne) is looking at an unmarried person (George). Either way, the answer is “yes”!

We often do not realize that we are failing to think disjunctively (failing to think through all the possibilities) because Type 1 processing takes place so rapidly.

QUESTION #15

Your radio wakes you up to a gloriously sunny day, but you soon learn that the day will be anything but sunny as “Station A” announces their day’s forecast:

Station A: By mid-morning the sky will become completely overcast with a 70 percent chance of severe thunderstorms for most of the afternoon.

That’s particularly bad news because you’re hosting your family’s annual picnic this afternoon. You quickly flip the radio dial to “Station B” and you hear a slightly different forecast:

Station B: Today’s temperature will be in the low 80s with heavily overcast skies for most of the afternoon with zero percent chance of rain.

Always the optimist, you count on Station B’s forecast and go ahead with your picnic as planned, which is lucky you did because it never did rain … not a single drop. Based on the two forecasts which of the following statements is most accurate:

o    A. Station A’s forecast was wrong and Station B’s forecast was right.

o    B. Both Station A and Station B’s forecasts were right.

o    C. Neither Station A nor Station B was wrong.

Answer:

Although the correct answer is C, most people choose answer A.

In fact, this simple mistake is so common that even sophisticated thinkers and people well versed in statistical forecasting fall for it.

If the forecast said there was a 70 percent chance of rain and it rains, most people think the forecast was right; and if it doesn’t rain, they think it was wrong.

This sort of primal thinking goes a long way to explaining why so many people have a poor grasp of probability. To grasp the meaning of “a 70 percent chance of rain” we have to understand that rain may or may not happen and that over 100 days on which we forecast chances of rain, if our forecasts are good, it should rain on 70 percent of them and be dry on the rest. Nothing could be further removed from our natural inclination to think, “It will rain” or “It won’t rain” – or, if you insist, “Maybe it will rain.”

People often make the mistake of looking at which side of “maybe” – 50 percent –  the probability is on, and they’ll base their decisions on that while completely ignoring the distinct possibility that (in this case) there’s was a 30 percent chance of the other option occurring.

Robert Rubin, the former Secretary of the U.S. Treasury, told how he and his then deputy, Larry Summers, would often be frustrated when they briefed top policy makers in the White House and Congress because people would treat an 80 percent probability that something would happen as a certainty that it would. “You almost had to pound the table, to say ‘yes there’s a high probability but this also might not happen,’” Rubin said. “But the way people think, they seem to translate a high probability into ‘this will happen.’” And yet, if we were to take these presumably educated, accomplished people out of that context, sit them down in a classroom, and tell them that the statement “There is an 80 percent chance that something will happen” means there is a 20 percent chance it won’t, they would surely roll their eyes and say, “That’s obvious.” But outside of a classroom, away from abstractions, when dealing with real issues, these educated, accomplished people reverted to the intuitive.

Only when the probabilities were closer to even did they easily grasp that the outcome may or may not happen, Rubin said. “If you say something is 60/40, people kind of get the idea.” (1)

1. Turner, M. E., Pratkanis, A. R., “Twenty-Five Years of Groupthink Theory and Research: Lessons from the Evaluation of a Theory,” Organizational Behavior and Human Decision Processes, 1998, 73(2/3): 105–115

QUESTION #16

This is Hilda. She’s running for city council in your district. In the press and elsewhere she’s been described as;

stubborn, aggressive, determined, creative, industrious, intelligent

On a scale from 1 to 10 (1 = not a chance, 10 = definitely), choose the number you would assign to the probability that you would vote for Hilda.

Answer: 1  2  3  4  5  6  7  8  9  10

Answer:

Please refer to your answer from question #2. Theoretically, they should  both be the same since they’re using the same description and the same six words (only in reverse order) to describe both Mary and Hilda.

QUESTION #17

On a hunch, do you think the population of Switzerland is greater or fewer than 75 million people? (choose your answer)

o    Greater

o    Fewer

What is your best guess of the number of people who live in Switzerland?

Answer: _______________________

Answer:

8 million.

If you didn’t know the population of Uzbekistan or Switzerland, did the anchors of “3 million” in question #8 and “75 million” in question #17 affect your answers?

QUESTION #18

You’re a Captain in the Marines and you’ve just received orders to capture a heavily fortified enemy bunker. Your supreme commander has been studying various options, and he’s concluded that there are only two possible battle plans that will work. You must choose between one of the two battle plans with the results to be exactly as follows:

Battle Plan A – A 48-man platoon will storm the fortress in broad daylight and 32 of the 48 men will be killed.

Battle Plan B – A 48-man platoon will stage a surprise attack at midnight with a one-third probability that all the men will survive and a two-thirds probability that all 48 of the men will be killed.

Based on absolute verification that the exact results stated in Battle Plan A or Battle Plan B will occur, which plan would you initiate? 

o    Battle Plan A

o    Battle Plan B

Answer:

There’s no “right” or “wrong” answer, but it should line up with your answer in question #5. See the description in answer #5.

Different ways of framing the same information will often evoke different emotions.

For example, “90% fat-free” sounds more appealing than “10% fat.”

QUESTION #19

You want to buy a car stereo and you notice that the audio store across the street is displaying the stereo you wish to buy for $199. Later that day you see an ad in the local paper that an audio store across town has the same model on sale for only $99. From which store would you buy your car stereo?

o    Store across the street

o    Store across town

Answer:

There’s no “wrong” answer … unless it doesn’t line up with your answer in question #7 … because after all, one hundred dollars is one hundred dollars.